Henan UHD Superhard Tools Co., Ltd. (UHD) is committed to providing high - quality brazed diamond grinding discs, especially the 125 - millimeter high - wear - resistant brazed diamond grinding discs. This article will systematically introduce the quality management and after - sales service guarantee mechanism of these products.
UHD strictly adheres to the ISO9001 quality management system. From raw material procurement to the final product performance testing, every step is under strict control. For raw material procurement, the company has a strict screening process. Only high - quality diamond and metal matrix materials are selected. For example, the diamond particles used have a purity of over 98%, which provides a solid foundation for the high wear - resistance of the grinding discs.
In the manufacturing process, advanced brazing technology is adopted. The brazing temperature is precisely controlled within the range of 800 - 900 degrees Celsius, ensuring a strong bond between the diamond and the matrix. After manufacturing, each grinding disc undergoes a series of strict quality inspections, including hardness testing, wear resistance testing, and balance testing. Through these tests, the company can ensure that the products meet the high - quality standards, with a pass rate of up to 99%.
The strict implementation of the ISO9001 quality management system has a significant impact on the performance of the brazed diamond grinding discs. In terms of wear resistance, compared with ordinary grinding discs, UHD's products can increase the service life by 3 - 5 times. For example, a customer in the stone processing industry reported that using UHD's grinding discs, they could process more than 100 square meters of stone before replacement, while the previous ordinary grinding discs could only process about 20 - 30 square meters.
In addition, the stable performance of the grinding discs also improves the processing efficiency. The processing speed can be increased by about 20 - 30%, which greatly reduces the production time and cost for industrial users.
UHD has a professional technical support team. All team members have more than 5 years of experience in the superhard tool industry, and some even have over 10 years of experience. When customers encounter problems, the technical support team can respond within 24 hours. They will provide specific operation guidance and application suggestions according to the actual situation of the customers.
The customer service process is also very standardized. When receiving a customer's inquiry, the customer service staff will record all the information in detail and assign the problem to the relevant technical personnel. After the problem is solved, the customer service staff will follow up to ensure that the customer is satisfied. According to statistics, the customer satisfaction rate of UHD's after - sales service is as high as 95%.
| Question | Answer |
|---|---|
| How long is the service life of the brazed diamond grinding disc? | Under normal working conditions, the service life of our 125 - millimeter brazed diamond grinding disc is 3 - 5 times longer than that of ordinary grinding discs, which can process more than 100 square meters of stone. |
| What should I do if the grinding disc has problems during use? | You can contact our customer service team. Our technical support team will respond within 24 hours and provide you with professional solutions. |
In conclusion, Henan UHD Superhard Tools Co., Ltd. provides high - quality brazed diamond grinding discs with a comprehensive quality management system and excellent after - sales service. If you are an industrial user looking for high - performance grinding tools, don't miss this opportunity. Click here to learn more about our brazed diamond grinding discs and related services!
